GV GrayValley Clay

Legal

Terms of Service

These Terms govern your use of the GrayValley Clay website and access to any courses, workshops, and related services. By using our site, you agree to these rules.

1. Introduction

Welcome to GrayValley Clay. These Terms of Service (Terms) are a legally binding agreement between you and GrayValley Clay that regulates your use of our website, course materials, and any other services we provide.

By accessing or using the site, you confirm that you have read, understood, and agree to be bound by these Terms and any policies referenced herein.

2. Eligibility and Account

2.1 Age and authority

You must be at least 16 years old or the age of majority in your jurisdiction to use the site. If you are accessing on behalf of an organization, you represent that you have authority to bind that entity.

2.2 Account security

  • Provide accurate, current, and complete information when creating an account (if applicable).
  • Maintain the confidentiality of your login credentials and promptly notify us of any unauthorized use.
  • You are responsible for all activities that occur under your account.

3. Course Access and License

Upon purchase or enrollment, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and view the course content for your personal, non-commercial use.

  • You may not reproduce, distribute, or publicly display course materials without written permission.
  • Login sharing and resale of access are strictly prohibited.
  • We may update or remove course content to improve quality or comply with legal requirements.

4. Payments and Refunds

4.1 Pricing

Prices are listed in the checkout and may change from time to time. Taxes and fees may apply based on your location.

4.2 Refund policy

  • Unless stated otherwise for a particular course, you may request a refund within 14 days of purchase if you have not substantially consumed the content (e.g., watched less than 20%).
  • Refunds are processed back to the original payment method where possible.
  • Abuse of the refund policy may lead to account limitations.

5. Acceptable Use and User Conduct

You agree to use the site and courses in a manner that is lawful, respectful, and compliant with these Terms.

  • Do not upload or transmit content that is unlawful, harmful, defamatory, or infringing.
  • Do not attempt to gain unauthorized access to systems, data, or accounts.
  • Do not use bots, scrapers, or automated methods to extract content without permission.
  • Respect the community: harassment, hate speech, or discrimination will not be tolerated.

6. Intellectual Property

All content on the site, including videos, text, graphics, logos, and code, is owned by GrayValley Clay or its licensors and is protected by intellectual property laws.

  • Trademarks, service marks, and logos may not be used without our written consent.
  • User-generated content remains yours, but you grant us a limited license to host and display it for service operation.

7. Disclaimers

Courses are provided “as is” for educational purposes only. We do not guarantee specific outcomes such as competency levels, job placement, or business results.

  • We make reasonable efforts to ensure accuracy but do not warrant completeness or error-free content.
  • Temporary interruptions may occur due to maintenance, upgrades, or network issues.

8. Limitation of Liability

To the maximum extent permitted by law, GrayValley Clay will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our aggregate liability for any claim related to the services shall not exceed the amount you paid to us for the applicable course in the 12 months preceding the claim.

9. Privacy and Cookies

We process your personal data in accordance with our privacy practices and applicable laws. We use cookies to operate the site and, with your consent, to measure usage and improve the experience.

  • Strictly necessary cookies are required for security and core functionality.
  • Analytics cookies help us understand usage; you can manage these in the cookie preferences.
  • You can update your choices anytime via “Cookie Preferences” at the bottom of this page.

10. Suspension and Termination

We may suspend or terminate access if you breach these Terms, engage in fraud, or create risk or legal exposure for us. You may stop using the services at any time.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of your local jurisdiction unless mandatory law dictates otherwise. Disputes will be resolved through good-faith negotiations; if unresolved, parties agree to the exclusive jurisdiction of competent courts.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Material changes will be posted on this page with a new “Last updated” date.

13. Contact

If you have questions about these Terms, please reach us:

  • Email: [email protected]
  • Phone: +1 (628) 347-1095
  • Business hours: 9:00–18:00, Mon–Fri

Last updated: 2026-01-10